Cookie Jar
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Terms of Service

Last updated: [DATE]

These Terms of Service (“Terms”) govern your access to and use of Cookie Jar (the “Service”), provided by [COMPANY LEGAL NAME] (“we”, “our”, “us”). By installing Cookie Jar in a Slack workspace or signing in to the Cookie Jar dashboard, you agree to these Terms.

If you do not agree, do not install or use Cookie Jar.

1. The Service

Cookie Jar is a Slack-integrated tool that helps teams manage who has access to which third-party tools. It is provided as software-as-a-service through Slack and a web dashboard.

Cookie Jar is a workflow tool, not a tool of record for legal, compliance, or audit purposes unless you separately agree to such a use case with us.

2. Eligibility and Authorization

To use Cookie Jar:

  • You must be at least 16 years old.
  • You must use Cookie Jar in connection with a Slack workspace.
  • If you install Cookie Jar in a workspace, you represent that you are authorized to do so by the workspace owner. Cookie Jar additionally restricts installation to Slack workspace admins or owners.
  • You must comply with Slack’s own Terms of Service.

3. Account and Workspace

When you install Cookie Jar in a Slack workspace, the installer becomes the first Cookie Jar admin for that workspace and is responsible for:

  • Granting and revoking admin status to other workspace members
  • Managing the workspace’s Cookie Jar configuration (tool catalog, owners, auto-approve settings)
  • Ensuring the workspace’s use of Cookie Jar complies with these Terms

4. Acceptable Use

You agree not to:

  • Use Cookie Jar to violate any applicable law or regulation
  • Attempt to reverse-engineer, decompile, or extract the source code of Cookie Jar
  • Resell, sublicense, or rent Cookie Jar to third parties without our written permission
  • Use Cookie Jar to send spam, abuse, or harass other users
  • Interfere with or disrupt the Service or its infrastructure (rate-limit evasion, denial-of-service, etc.)
  • Use Cookie Jar in a way that circumvents your organization’s own security or access-management policies

We may suspend or terminate your access if you violate these Terms.

5. Pricing and Billing

Cookie Jar offers:

  • Free tier — core features, including slash commands, owner DMs, dashboard, audit logs, and unlimited members.
  • Premium tier — additional features and improved responsiveness. Pricing, scope, and availability of the Premium tier are described on our pricing page and may change over time.

When Premium billing is active, payments are processed by Stripe. We do not store payment card information; Stripe handles all card data per its own terms and PCI compliance.

Premium subscriptions renew automatically unless cancelled. You can cancel from the dashboard at any time; your access continues until the end of the current billing period.

We may change Premium pricing with at least 30 days’ notice to active subscribers via email or dashboard notification. Continued use after the change indicates acceptance.

Refunds are issued at our discretion. Contact [SUPPORT EMAIL] for refund inquiries.

6. Your Data and Content

You retain all rights to the data you submit to Cookie Jar, including access records, audit logs, and member information.

You grant us a limited, non-exclusive license to use this data only to provide and improve the Service. We do not sell, license, or share your data for advertising. See our Privacy Policy for details.

When you submit feedback through the in-app feedback widget, you grant us permission to read, use, and act on that feedback to improve Cookie Jar.

7. Intellectual Property

Cookie Jar, including its software, branding, design, and documentation, is owned by [COMPANY LEGAL NAME] and protected by copyright, trademark, and other intellectual property laws.

These Terms do not transfer any ownership of Cookie Jar to you. We grant you a limited, non-exclusive, non-transferable, revocable license to use Cookie Jar in accordance with these Terms.

“Slack” is a trademark of Slack Technologies, LLC. Our use of the Slack name and integration is subject to Slack’s brand guidelines and trademark policy.

8. Third-Party Services

Cookie Jar integrates with and depends on Slack and other third-party providers (including Google Cloud and, for Premium, Stripe). Your use of these third-party services is governed by the providers’ respective terms and privacy policies. We are not responsible for the availability, accuracy, or policies of third-party services.

If Slack restricts, suspends, or modifies its API or terms in a way that materially affects Cookie Jar, we may need to modify or discontinue parts of the Service.

9. Termination

You may stop using Cookie Jar at any time by uninstalling the app from your Slack workspace or signing out of the dashboard. Uninstall immediately removes our access credentials to your Slack workspace.

We may suspend or terminate your access if:

  • You violate these Terms
  • We are required to do so by law
  • We discontinue the Service in whole or in part (we will provide reasonable notice when possible)

Upon termination, the data-handling provisions in our Privacy Policy apply.

10. Disclaimers

Cookie Jar is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

We do not warrant that Cookie Jar will be error-free, that defects will be corrected immediately, or that Cookie Jar is free from viruses or other harmful components.

Cookie Jar is not a security product. It is an access-management workflow tool. You remain responsible for the security and configuration of the third-party tools you grant access to.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of Cookie Jar.
  • Our total aggregate liability for any claim relating to Cookie Jar will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you in full.

12. Indemnification

You agree to indemnify and hold us harmless from any claim, loss, or expense (including reasonable legal fees) arising from:

  • Your violation of these Terms
  • Your misuse of Cookie Jar
  • Your infringement of any third party’s rights through your use of Cookie Jar

13. Governing Law and Disputes

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law principles. Any dispute arising under these Terms will be resolved in the courts of [JURISDICTION], and you consent to the exclusive jurisdiction of those courts.

14. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent revision. For material changes, we will notify workspace admins via the dashboard or email. Your continued use of Cookie Jar after the change takes effect indicates your acceptance.

15. Contact

For questions about these Terms:

[SUPPORT EMAIL]